"benefits.market has simplified the entire process of buying employee benefits"

James Harrap
Managing Director

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Privacy Policy

Privacy policy

benefits.market is an online tool, available to each Employer and each Intermediary (together, ‘Users’) using pensionsync. This privacy policy applies to all use of personal data by benefits.market. Capitalised words in this privacy policy have the same meanings as those given to them in the pensionsync User Service Terms (January 2017 edition), which can be accessed here https://pensionsync.com/Home/TermsCondition

Types of Information We Gather and How We Use It

An increasing number of specific third party financial services providers has agreed to disclose to benefits.market, in confidence, the algorithms they use to price their market offerings.

This enables pensionsync to offer Users the opportunity to use the benefits.market tool to identify products and services that may be of interest to them, and to display to Users price illustrations for products and services offered by those third parties.

The benefits.market tool is able to create such illustrations by analysing Employer’s Payroll Data and User Data directly on pensionsync, and without the User’s data at any time leaving the safe custody of pensionsync.

If you as a User choose (by clicking on the ‘Apply’ button) to pursue a price illustration by making an application to a third party provider, benefits.market staff will access the Employer’s Payroll Data and User Data for the specific purpose of processing the application (including contacting the Employer by phone/email), and submitting the application to the third party provider. This may include disclosure of Employer’s Payroll Data and User Data to the third party provider, and by clicking on the ‘Apply’ button, you authorise such disclosure.

benefits.market will not otherwise share or allow third party access to Employer’s Payroll Data and User Data, or permit its own staff to access such data, without the User’s prior express consent.

Users may at any time request deletion of Employer’s Payroll Data and User Data from benefits.market, by contacting us at: support@pensionsync.com

Cookies and IP addresses

We do use “Cookies” in order to personalize your visit to our web site and enhance the experience by gaining a better understanding of your particular interests and customizing our pages for you.

A cookie is a message given to a web browser by a web server and which is then stored by the browser in a text file. Each time the browser requests a page from the server this message is sent back which enables the user to be identified. We also collect your IP address when you visit the site to better understand how to serve our clients.

We may use the information provided by cookies and IP addresses to analyze trends, administer the site, or for research and marketing purposes to help us better serve our clients. No information which personally identifies you will be collected through the cookies. You can set your browser to notify you before you receive a cookie so you have the chance to accept it and can set your browser to turn off cookies. No personally identifying information from you will be collected as part of these cookies.

For more detailed information regarding what cookies we use and what we record please see our Cookie Policy


The systemsync solutions Ltd Web sites including benefits.market contain links to other websites belonging to alliances, clients, and other sites of potential interest to our users. We do not control the privacy practices of these other sites. You should make sure that you know when you have left our Web site and, if the Web site you visit collects personal information, that you have read that site’s privacy policy.


We protect your personal information with several security measures. In addition to normal precautions such as physical security and firewalls, we have strict internal security policies.

Information sharing and disclosure

We do not provide information about you, except for the purpose of providing our services to you.

We will provide the information collected in the event we are required to provide such information by a court, administrative or governmental order or subpoena or other legal process.

If we believe it is necessary to share your information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, violations of systemsync solutions Ltd’s terms of use or as otherwise required by law we will provide the information collected.

In the event of a corporate reorganization, either by an operation of law, merger or purchase of assets, your information may become subject to a different privacy policy, which will be made available on our Web site.

Privacy Complaints

If you have any questions regarding this policy, believe that we have not complied with the provisions of this privacy policy or you wish to remove your personal data from our records, please e-mail us at: support@pensionsync.com


These are our current privacy policy guidelines that can be modified at any time by systemsync solutions Ltd. This is not a contract.