• GDPR Compliant
  • ICO registered
  • Data hosted on European Microsoft Azure cloud infrastructure
  • Data always encrypted

Terms & Conditions

benefits.market is an online tool, available to each Employer and each Intermediary (together, 'Users') using pensionsync. These terms will apply to all use of benefits.market, in addition to the pensionsync User Service Terms (April 2018 edition) ('pensionsync Terms'), which can be accessed here. Capitalised words in these terms have the same meanings as those given to them in the pensionsync Terms.

An increasing number of specific third party financial services providers has agreed to disclose to benefits.market, in confidence, the algorithms they use to price their market offerings.

This enables pensionsync to offer Users the opportunity to use the benefits.market tool to identify products and services that may be of interest to them, and to display to Users price illustrations for products and services offered by those third parties.

The benefits.market tool is able to create such illustrations by analysing Employer's Payroll Data and User Data directly on pensionsync, and without the User's data at any time leaving the safe custody of pensionsync.

benefits.market will not otherwise share or allow third party access to Employer's Payroll Data and User Data, or permit its own staff to access such data, without the User’s prior express consent.

Users may at any time request deletion of Employer’s Payroll Data and User Data from benefits.market, by contacting support@pensionsync.com

benefits.market acts as an information provider, but does not offer regulated financial advice, meaning that it will show a User products and services offered by third party providers. Users requiring financial advice should consult an Independent Financial Advisor ('IFA').

benefits.market acts independently, and although it shows products and services offered by a range of third party providers, it does not cover the whole of the market, meaning that other potentially relevant products and services may also be available, but not displayed on benefits.market.

The Data Protection terms applicable to benefits.market, and which form part of these terms, can be viewed here

benefits.market reserves the right to change these terms at any time, and the changes will be effective when posted on the benefits.market website, by notification at login to the pensionsync Scheme Management Tool, or when we notify you by other means. Your continued use of benefits.market indicates your agreement to any such changes.

benefits.market and pensionsync are trademarks of, and are owned and operated by, pensionsync ltd, a company incorporated in England, company number 12118498, whose registered office is at 10 John Street, London, England, WC1N 2EB.

These terms and any non-contractual disputes or claims between the parties are governed by the laws of England & Wales, whose courts shall have sole jurisdiction in relation to all matters arising.

Data Protection terms applicable to benefits.market:

  1. In these terms, 'Data Protection Legislation' means (i) unless and until the GDPR is no longer directly applicable in the UK, the General Data Protection Regulation ((EU) 2016/679) and any national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK and then (ii) any successor legislation to the GDPR or the Data Protection Act 1998.
  2. Both parties will comply with all applicable requirements of the Data Protection Legislation. These Data Protection terms are in addition to, and do not relieve, remove or replace, a party’s obligations under the Data Protection Legislation.
  3. The parties acknowledge that for the purposes of the Data Protection Legislation, the User is the controller and pensionsync is the processor (where controller and processor have the meanings as defined in the Data Protection Legislation).
  4. Without prejudice to the generality of clause 2, the User will ensure that it has all necessary appropriate consents and notices in place to enable lawful transfer of personal data to pensionsync for the duration required for the purposes of provision of benefits.market.
  5. Without prejudice to the generality of clause 2, pensionsync shall, in relation to any personal data processed in connection with the performance by pensionsync of its obligations under these terms:
    1. process that personal data only on the written instructions of the User unless pensionsync is required by the laws of any member of the European Union or by the laws of the European Union applicable to pensionsync to process personal data (Applicable Laws). Where pensionsync is relying on laws of a member of the European Union or European Union law as the basis for processing personal data, pensionsync shall promptly notify the User of this before performing the processing required by the Applicable Laws unless those Applicable Laws prohibit pensionsync from so notifying the User;
    2. ensure that it has in place appropriate technical and organisational measures, reviewed and approved by the User, to protect against unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data, appropriate to the harm that might result from the unauthorised or unlawful processing or accidental loss, destruction or damage and the nature of the data to be protected, having regard to the state of technological development and the cost of implementing any measures (those measures may include, where appropriate, pseudonymising and/or encrypting personal data, ensuring confidentiality, integrity, availability and resilience of its systems and services, ensuring that availability of and access to personal data can be restored in a timely manner after an incident, and regularly assessing and evaluating the effectiveness of the technical and organisational measures adopted by it);
    3. ensure that all personnel who have access to and/or process personal data are obliged to keep the Personal Data confidential; and
    4. not transfer any personal data outside of the European Economic Area unless the prior written consent of the User has been obtained and the following conditions are fulfilled:
      1. the User or pensionsync has provided appropriate safeguards in relation to the transfer;
      2. the data subject has enforceable rights and effective legal remedies;
      3. pensionsync complies with its obligations under the Data Protection Legislation by providing an adequate level of protection to any personal data that is transferred; and
      4. pensionsync complies with reasonable instructions notified to it in advance by the User with respect to the processing of the personal data;
    5. assist the User, at the User’s cost, in responding to any request from a data subject and in ensuring compliance with its obligations under the Data Protection Legislation with respect to security, breach notifications, impact assessments and consultations with supervisory authorities or regulators;
    6. notify the User without undue delay on becoming aware of a personal data breach;
    7. at the written direction of the User, delete or return personal data and copies thereof to the User on termination unless required by Applicable Law to store the personal data; and
    8. maintain complete and accurate records and information to demonstrate its compliance with this clause 5 and allow for audits by the User or the User’s designated auditor.
    9. The User consents to the use by pensionsync for benefits.market of cloud services and infrastructure provided by Microsoft on their Azure platform – more details are available on https://azure.microsoft.com/en-gb/overview/trusted-cloud/. Subject thereto, the User does not consent to pensionsync appointing any third party processor of personal data under these Terms.